The Importance of 3PL Providers in a Growing E-Commerce Economy

Third Party Logistics More Critical Than Ever

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The events of 2020 have demonstrated the critical role of supply chains, which have come under increasing pressure to meet demand for goods and services, particularly in e-commerce. Shippers must prioritize building greater levels of agility, resiliency and sustainability, while proactively managing costs. New innovative capabilities for last-mile delivery, reverse logistics and warehousing will be important, however, finding the right third-party logistics (3PL) providers for their needs is now essential. The 3PL market has become increasingly crowded and fragmented, with a mix of global and local providers, as well as new digital startups with more user-friendly services and platforms. Shippers must evaluate 3PLs to ensure that they get the most out of those relationships.